¿Porqué ZOOstock?
  • Seguridad: Ofrecemos amplia variedad de Transceptores Ópticos, específicamente codificados para ser 100% compatibles con electrónicas del fabricante original. Todos nuestros productos cumplen MSA.
  • Garantía de por vida: Nuestros productos se fabrican con componentes de la máxima calidad para cumplir con precisión los estándares de la industria y asegurar un perfecto funcionamiento en cualquier entorno que demande las mayores exigencias.
  • Garantía de satisfacción: Si no está satisfecho puede realizar devolución de la óptica y procederemos a su sustitución inmediata o bien la devolución del importe invertido.
  • Fidelidad: No buscamos la relación puntual con el cliente sino que sea duradera y satisfactoria a largo plazo.
Why ZOOstock?
  • Security: We offer a wide variety of optical transceivers, specifically coded to be 100%
    compatible with original manufacturer electronics. All our products are MSA compliant.
  • Lifetime Warranty: Our products are manufactured with the highest quality components to
    accurately meet industry standards and ensure perfect performance in any environment with
    the highest demands.
  • Satisfaction: If you are not satisfied, you can return the optics and we will either replace them
    immediately or refund the amount invested.
  • Loyalty: We do not seek a punctual relationship with the customer, but rather one that is
    long-lasting and satisfactory in the long term.

1 Step 1

Return Merchandising Authorization Form


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ZOOstock RMA Policy

  1. ZOOSTOCK provides 1, 2 or 3 years warranty on different products as specified in the catalog from the date of purchase.
  2. Prior to any return, customer must obtain an RMA number from ZOOSTOCK by submitting a properly filled out RMA Form.
  3. RMA number is valid for 15 calendar days from the date of issuance.
  4. Any return without a valid RMA number conspicuously displayed on the outside of the shipment will be rejected.
  5. Customer is not allowed to take debits for products returned.
  6. ZOOSTOCK will not accept, service or be held responsible for any returned product which has been subjected to improper handling resulting from customer’s abuse or negligence.
  7. 20% restocking fee will apply to returns with missing parts, visible signs of usage or other cosmetic damages.
  8. ZOOSTOCK reserves the right to refuse any incomplete or damaged return.
  9. Returned products under warranty will be replaced or exchanged within 20 working days from the date of receipt.
  10. Customer is responsible for verifying replacements and notify ZOOSTOCK of any discrepancy within 48 hours of receipt.
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